This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I felt belittled and slightly bullied to be honest. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? It is on your bill! The NPI number of this provider is 1215594312 and was assigned on May 2019. Not even a hello or welcome, you just announced "are you for the table of nine". Food was absolutely incredible, cooked to perfection. Weds & Thurs: 12pm - 2.45pm; 5pm . One of my guests had ordered and brought a lovely birthday cake with candles on it. Open now : 12:00 PM - 11:30 PM. The good was excellent. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Will definitely be back and highly recommend! Jack O'Brien played 8 seasons. There was a good steady flow between our courses. I'm really writing this review for your staff to reflect and do better. It was just poor service. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. The provider is registered as an . A full list is available within the "safety precautions" section of this page. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Definitely a return visit is required! On the way out we bought some of Jacks chocolates which were divine. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Definitely not you. The flavours of everything was really considered by the chef and it all really did taste so good! About DR. JACK R O'BRIEN MD. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Lovely wine and some good cocktails. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. You really should be ashamed of yourselves as you are a shame to the service industry. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. I felt so uncomfortable from the get go. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Save. Beautifully cooked food in a nicely designed restaurant. Great food demands great produce. How dare you! And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. A full list is available within the "safety precautions" section of this page. 7 people suggested Jack 'o' Bryan's (updated February 2023) Afraid we wont be back. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Does this restaurant offer table service? I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Afraid we wont be back. 1100 Glendon Ave Ste 2100, Los Angeles, California, 90024, United States. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. We had to ask. You think it would stop there, but their rudeness continued right up until the bill. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). We were there for our anniversary.The food was great and we will definitely try the lunch sometime very soon. Jack O' Bryan's Back To Dunfermline, UK 3.87 mi Food $$ +44 1383 324720 Chalmers Street, Dunfermline, UK KY12 8AT Hours Mon 10:00am-11:00pm Tue 10:00am-11:00pm Wed 10:00am-11:00pm Thu 10:00am-11:00pm Fri 10:00am-11:00pm Sat 10:00am-12:00am Sun 10:00am-9:00pm Claim This Business Is this your business? Are you sure you want to delete this answer? Gotta say this is a true gem, in a town that needs more of. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Tripadvisor performs checks on reviews. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. A lovely evening which we would happily repeat in the future. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. It was just poor service. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Gotta say this is a true gem, in a town that needs more of. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." mail@jackobryans.com. We will be back again soon however, so keep up the good work. The meal was sublime with the lamb top of the list. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Get yourself along and try it David and Victoria. No matter how many times I spelt my name you were unable to get it right on the reservation. Are you sure you want to delete this answer? 5mins later another couple are shown to that very same table we had been moved from. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! We also found the staff very professional and knowledgeable. Highly recommend! Note: your question will be posted publicly on the Questions & Answers page. of professionalism and customer service skills were beyond astounding. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. I had booked this table for 9 people and gave you my card details over a month before my birthday. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. There was a good steady flow between our courses. No matter how many times I spelt my name you were unable to get it right on the reservation. Order tasty fruitcake, lemon pie and Scones. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? The food wasn't so appetising with such distasteful service. But the food is good! The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Tripadvisor performs checks on reviews. Visited last night for the first time. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. This page showcases all of Jack O'Brien's podcast credits and appearances such as hosted episodes, guest interviews, and behind-the-scenes work. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Was told no as thatMore, We ate here several weeks ago while on vacation. Ridiculous. Closed now : See all hours. The table next to us that we had sat at was not booked until later. It is on your bill! The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Definitely a return visit is required! If the food wasn't so good, no none would dine here. Then for 12 I expected more than 2 scallops as a starter. Get quick answers from Jack 'O' Bryan's staff and past visitors. You didn't ruin my birthday because it was my guests that made my birthday special. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. People; . I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Excellent food and well above average quality. It completely ruined our experience and definitely affected our appetite. Not even a hello or welcome, you just announced "are you for the table of nine". I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Jack O'Brien was 5-10 (178 cm) tall. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. The guy next to me did well as he got 3. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. I will put the time and effort your service staff failed to do on my special night. The staff are very friendly which is always a plus. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our menus are eclectic. Website. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? I'm really writing this review for your staff to reflect and do better. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Your front of house staff, the blond older lady was beyond rude from the moment we walked in. . Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? We left hungry and angry as it is rudewill find somewhere else I am sure! Get yourself along and try it David and VictoriaMore. Read more See all (170) It definitely had the wow factor in taste. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. The food was beautifully presented and perfectly cooked. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. Highly recommend will definitely be dining there again when were in the area! My three final guests rushed in about 15 minutes late (at most). A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Yes indeed. Can a gluten free person get a good meal at this restaurant? Does this restaurant offer table service? We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Excellent lunch. I hope you make the necessary adjustments and amendments to your staff on the service side. On the way out we bought some of Jacks chocolates which were divine. No complaints there at all. I had chargrilled steak and chips which was delicious. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. Will definitely be back and highly recommend! We neednt have worried and were very impressed by this lovely little restaurant. View the profiles of people named Jack O Brien. Will be a regular visitor going forward. 279 reviews #11 of 103 Restaurants in Dunfermline $$ - $$$ British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. We also found the staff very professional and knowledgeable. Email. Get yourself along and try it David and Victoria. It definitely had the wow factor in taste. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! How dare you! The flavours of everything was really considered by the chef and it all really did taste so good! We don't live in Dunfermline any more, so don'tget to come as often as we would like. Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! I'm so shocked by your lack of tact and professionalism. Review. This restaurant scored 4.7 in the Google rating system. Read more See all (175) The guy next to me did well as he got 3. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. if in Edinburgh would be a lot more expensive. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Travel safe during COVID-19. We know how to treat guests and your establishment definitely does not. Afraid we wont be back.More. I know exactly what you mean about this "lady". Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. It was just poor service. We went for all three courses and it all tasted so good! good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. It definitely had the wow factor in taste. I don't usually write reviews but I will take my time with this one. I'm so shocked by your lack of tact and professionalism. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. No matter how many times I spelt my name you were unable to get it right on the reservation. No matter how many times I spelt my name you were unable to get it right on the reservation. He got 3 dishes truly special dine here can a gluten free person get good... Of the list the distance needed for me to travel would be a lot expensive... Precautions '' section of this page i 'm so shocked by your lack tact! Spelt my name you were unable to get it right on the way out we bought some Jacks... In about 15 minutes late ( at most ) and sample smaller plates and a broader range things. This lovely little restaurant found the staff very professional and knowledgeable, atmosphere, tips... 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